Contact Us

International shipping customer service contact information:

  • Business hours: Monday to Friday 7:00am to 5:00pm (U.S. Pacific Standard Time). We are closed on U.S. Federal holidays. Any inquiries or orders received after 5:00pm on a business day will be processed as soon as possible on the next business day.

  • Primary emailrates@internationalshippingcompanies.org
    IMPORTANT!: If you will not receive our reply to your inquiry via email in a couple of business hours, PLEASE check your spam and mark as “not spam” Otherwise you may lose our reply email.

  • Phone: 800-859-6474 / 702-979-1823
  • Fax: 702-979-1823
    Note: We do our best to answer phone calls related to your international shipping needs after the first or second ring. However, occasionally, due to high call volume the wait time may exceed your expectation. We apologize for the inconvenience this may cause you. Please wait, try your call later, or email your questions. All emails will be answered promptly in the order they are received.

  • Our service ocean ports and export loading warehouse:
    Main list (but not limited to):
    Boston, Providence, New York, Newark, Philadelphia, Wilmington DE, Baltimore, Wilmington NC, Norfolk, Charleston, Savannah, Atlanta, Jacksonville, Tampa, Canaveral, Miami, Mobile, Gulfport, New Orleans, Houston, Galveston, Chicago, Minneapolis, Salt Lake City, Phoenix, Nashville, Cleveland, Detroit, Charlotte, Kansas City, Dallas, Memphis, St Louis, Albuquerque, Denver, Las Vegas, Los Angeles, San Diego, Long Beach, Port Hueneme, Oakland, San Francisco, Portland, Seattle, Tacoma, Everett